Additional IT Support Services

Enhance your tech experience with our comprehensive IT support services. We fix issues fast and keep your systems running smoothly. 

additional IT support services

Enhance Your Business with Our Expert IT Support Services

In today’s fast-paced business environment, Australian companies face unique IT challenges that can hinder growth, productivity, and overall success. From unexpected technical glitches to network inefficiencies, these issues can disrupt operations, lead to costly downtime, and compromise critical data integrity. Whether it’s managing complex IT infrastructure or ensuring seamless connectivity, your business can’t afford to be bogged down by technical setbacks.

At AllData, we provide robust IT support and network management services designed to keep your business running smoothly. Our expert team ensures that your systems are optimized, secure, and fully functional, so you can focus on driving your business forward. We offer proactive monitoring, timely troubleshooting, and strategic solutions that minimize downtime and prevent future disruptions. With AllData, you’ll have a reliable partner to keep your IT operations streamlined and your business ahead of the competition.

Addressing Your IT Pain Points

Common Challenges

Risks of Ignoring These Issues

Ignoring these IT challenges can lead to:

Ready to tackle your IT challenges? Book a Consultation today and let us help you secure your business’s success.

Why-Cyber-Security-&-Risk-Management-is-Crucial

Flexible IT Support Services Tailored to Your Needs

IT security audits

IT Support

Network Management

Don’t let IT issues slow you down. Contact Us to learn more about our tailored IT solutions.

Customised IT Add-Ons: Personalise Your IT Support

We understand that different businesses have different needs. That’s why we offer a variety of customised IT add-ons:

Continuous-Support

IT Support Essentials

Having trouble keeping track of your IT assets? Wish you had a better way to get faster support? This is the answer for you.

Proactive-Maintenance-and-Updates

Professional Monitoring

There is no better way to know what is going on in your IT environment and therefore, no better way to speed up recovery when an issue occurs.

Resource-Optimisation

Patch Management

Never worry about having your patches up to date again. Let the experts ensure that your Windows and non-Windows patches are at a secure level.

Speed-and-Reliability

Managed Anti-Virus

Total desktop security solution including Anti-Virus, Anti-Malware, Hosted Intrusion Protection.

Advanced-Threat-Detection

Managed Anti-Spam

80% of all viruses are delivered via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.

Streamline-Operations

Managed Backup

Ensure business continuity through scheduled back-up of critical data and restoration in the event of data loss. Apply industry best-practices for the protection of your data against loss through regular on-site backup.

Server-Virtualisation

Managed Replication

Moving your data offsite daily provides an additional layer of protection in the event of a disaster at your site. Critical data and restore information is housed in our secure data centre.

Dedicated-Project-Manager

Compliance Reporting

Meet regulatory compliance requirements for less than your phone bill each month. Being prepared for the audit is much cheaper than paying for it.

Why Choose AllData?

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Our Unique Approach

At AllData, we don’t just fix problems; we provide proactive solutions to prevent them. Here’s what sets us apart:

Experience the AllData difference. Contact Us to see how we can help your business thrive.

Book a Consultation Today

Don’t let IT issues hold your business back. Schedule a consultation with AllData’s IT Support Services and transform your IT strategy.

Frequently Asked Questions

Our Additional IT Support Services provide an array of specialised IT solutions that can be customised to meet the specific needs of your business. These services include IT support essentials, professional monitoring, patch management, managed anti-virus, managed anti-spam, managed backup, managed replication, and compliance reporting.

IT Support Essentials help you keep track of your IT assets and provide a faster way to get technical support. This service ensures that your IT environment is well-maintained and that you receive prompt assistance when needed.

Professional Monitoring involves continuous oversight of your IT environment to quickly identify and address any issues that arise. This service speeds up recovery times by alerting our team to problems immediately, allowing for rapid intervention.

Patch Management ensures that all your software patches, both Windows and non-Windows, are up-to-date and secure. Keeping your systems patched is crucial for protecting against vulnerabilities and ensuring optimal performance.

Managed Anti-Virus offers comprehensive desktop security, including anti-virus, anti-malware, and hosted intrusion protection. This service protects your systems from various threats, ensuring a safe and secure IT environment.

Managed Anti-Spam provides perimeter protection to prevent unwanted email and spam from reaching your network or users. Since 80% of viruses are delivered via email, this service is essential for maintaining a secure inbox.

Managed Backup involves scheduled backups of critical data and restoration in the event of data loss. This service follows industry best practices to protect your data against loss through regular on-site backups, ensuring business continuity.

Managed Replication moves your data offsite daily, providing an additional layer of protection in case of a disaster at your site. Critical data and restoration information are securely housed in our data centre, ensuring that you can recover quickly from any disruptions.

Compliance Reporting helps you meet regulatory compliance requirements cost-effectively. Being prepared for audits with regular compliance reports is much cheaper than facing penalties for non-compliance.

Yes, our services are highly customisable. During your initial consultation, we’ll work with you to understand your business’s unique IT requirements and tailor our services accordingly.

With our Professional Monitoring and On-Demand Technical Support, you can expect rapid response times. Our proactive approach ensures that many issues are identified and addressed before they impact your operations.

Security is our top priority. Our Managed Anti-Virus, Anti-Spam, Backup, and Replication services are designed to provide comprehensive protection against threats and ensure your data is always secure and recoverable.

No, we offer flexible service agreements that allow you to choose the level of support that best meets your needs without committing to long-term contracts.

Our services are suitable for businesses of all sizes and industries. Whether you’re a small startup or a large enterprise, we can provide the IT support and network management solutions you need.

The cost for on-site support may vary depending on the complexity and location of the service required. During your consultation, we’ll provide a detailed breakdown of any additional costs.

We maintain transparent communication and provide regular reports on the status of your IT environment. You will have access to detailed insights and performance metrics to keep track of our services’ effectiveness.

Yes, our services are flexible, and you can upgrade or downgrade your service package as your business needs change. We aim to provide the most efficient IT support tailored to your current requirements.

Getting started is easy! Simply book a consultation with one of our experts. During the consultation, we’ll discuss your specific needs and recommend the best services for your business. From there, we’ll tailor our services to provide

It’s time to enhance your IT infrastructure and secure your business success. Contact us today and experience the AllData difference!

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